Switch HELP!! My Kids have my Switch FROZEN on this screen, I've tried holding the power...

[Matt Jurgena]

HELP!! My Kids have my Switch FROZEN on this screen, I've tried holding the power button and this is as far as it will boot

 

[Jordan Rausch]

Drain the battery out

 

[Mike Icon]

Have you tried blowing into it? #nintendoproblems

 

[James Netters]

Just seen someone else post about this in this group so I suggest calling Nintendo

 

[Dillon Ray Hoffman]

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[Catherine Roberts]

Keep going at the power button it might start again mine did!

 

[Greg Smith]

Yea just let the battery drain out. I think there’s a way to kick it into safe mode too but may not work while it’s frozen. Remove it from charger ASAP

 

[Catherine Roberts]

We all just got the same update I hope this is just a coincidence

 

[Greg Smith]

Remove the joycons too, maybe they’re causing some type of corruption.

 

[Greg Smith]

I didn’t update, I consider the early update guys my beta testers

 

[Joseph Largen]

I judt updated and am having the same issue.

 

[Travis Brown]

Mine updated and is working fine! Wonder what happened??

 

[John Sanchez]

Docked it?

 

[Rory Pfeifer]

Take the battery out.

 

[Megan Zelda Jones]

nintendo.customer.service!!

 

[Etienne Gouraige]

Let it die, don't charge it and see what happens.

Alternatively, hold the power button for 12 seconds to see a reaction.

 

[Adam Kenneth]

Nintendo Customer Service: Hello. How are you doing?
You: blah blah blah courtesies nobody cares about.
NCS: More fluff talk. So how may I help you today?
You: My Switch froze and I don't know what to do!
NCS: Have you tried turning it off and on?
You: ..........

Your call has ended, as you have smashed your phone against the wall a hundred times.

 

[Joe Mirabal]

I freaked out mine froze on a white screen some time last week

 

[Dillon Ray Hoffman]

Have you tried putting it in the dock?

 

[Adrian Onuţe]

all I want to know is: have the kids been disowned yet?