I believe the instructions state to reset Xbox unplug for at least 5 minutes.
This is how long it takes for all stored energy to dissipate.
Some people don't understand stored energy.
Have you tried this true hard reset?
I have had to do this many times when connecting to my dedi server when playing Ark.
Quit the app go to your network setting press Go Offline for a couple minutes then go online and it should work. It worked for me it may take a few tries