Ok, I need some help guys. It's a long story, but a dear friend passed away suddenly...

[Gilbert Beaudry]

Ok, I need some help guys. It's a long story, but a dear friend passed away suddenly and have an HP Spectre 360 laptop with tons of family videos and files on it that his wife would like to get but we don't know the password to his laptop. I was able to get Hiren's on a USB stick, but even if I disable UEFI and secure boot etc... the laptop won't boot from USB. Can anyone help? I can't seem to find anything via Googling.

 

[James Luckhurst]

Install new windows on it but save the old installation. your files will be in C:/windows.old

 

[Gilbert Beaudry]

AND / OR - if I take out the M.2 drive with the files on it, will they be protected or anything if I put them in a USB3.0 to M.2 enclosure?

 

[Mithil Aggarwal]

Hey Gilbert , i can help you in removing the password. PM me?

 

[Michas Bogda]

Enter to the safe mode and disable password

 

[Anthony Phillips]

you just have to remove the drive from the laptop and hook it up to a desktop youll be able to access it without formating it

 

[Muhammad Sidik]

try live usb/cd linux, just hoping friend of yours doesn't encrypted it.

 

[Dennis Barbier]

If the drive isnt encrypted, just pop it out and put into another computer.

Or, you could most likely use chgtnpw (free) to reset / blank the password

 

[Robert Mendola]

Do him a favor and clear his browsing history once you get in.

 

[Paul Allen]

Safe mode. Command prompt.

 

[Gilbert Beaudry]

The issue was resolved. Thanks for all your input guys.