Hello, I would like to ask, if someone could help me. My Logitech G933 Wireless...

[Maria Teresa Nielsen]

Hello, I would like to ask, if someone could help me. My Logitech G933 Wireless Headset won't connect to my PC. The Logitech Gaming Software says, that I have to turn my headset on, even though, I already turned it on.

I tried reset my headset, reinstall the software, restart my pc, restart the software, pairing my headset, remove the battery, but nothing worked.

(It stopped working, when I interrupted while it was updating. It was updating for 2 hours and wouldn't finish, and was only half done. It didn't move.)

I have tried google it, but I couldn't find anything that worked.

 

[Hythem Ali]

Check sound devices through windows. It might not be properly enabled or You might have something else that's taking priority

 

[Nick Sheldon]

Contact Logitech customer service

 

[Felix Tan]

What kind of computer do you have?

 

[Bryan Soto]

uninstall everything and reinstall. Headset driver wise

 

[Mikal Harniss]

Sounds like your USB driver is fucked.

 

[Paul Ivanov]

See if there's a way to hard reset the headset, it'll reset the software that was interrupted

 

[Jesse van der Heijde]

You probably bricked the headset while it was updating. Can't do anything about that except contacting your seller.