Xbox One So I put in a ticket for a basilosaurus of mine that despawns due to server rollbacks...

[Aaron Urbanski]

So I put in a ticket for a basilosaurus of mine that despawns due to server rollbacks and they want visual proof like what do they mean?

 

[Khal Möhle]

Just send them a pic without a basil on it.

 

[Lily Grace Dixon]

They mean a picture that proves you ever had it lol

 

[Marco Zuniga]

Send them ur tribe log

 

[Brandon Guillory]

Is this a trick question?

 

[Jack Bauerr]

Send them video of the lag that caused u to lose dino

 

[Jack Bauerr]

Youre talking about rubberbanding right?

 

[Jack Bauerr]

Like when ur in one spot then all the sudden ur where u were at minutes ago?

 

[Khal Möhle]

No, he is most likely talking about losing Dino in the ob due to not being able to download cause if rollbacks. Or lose it on the server where the Rollback happened.

 

[Richard Digby]

You say you lost it to a rollback, does that mean that after the rollback you hadn't tamed it yet?

 

[Charles Mcdonald]

Lol that's pretty self explanatory

 

[Nicholas Rausch]

I wouldn't waste time on help tickets